Privacy Policy

Keep-SocGames ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social gaming platform.

This is a social gaming platform using virtual currency only. Virtual currency has no real-world value and cannot be exchanged for real money or prizes.

Personal Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact information (email address)
• Age verification documents and identity information
• Province of residence information
• Account credentials (username, password)
• Communication preferences
• Customer support inquiries and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and geolocation data
• Browser type and version
• Operating system information
• Pages viewed and time spent on our website
• Referring website information
• Session duration and gaming activity patterns
• Device identifiers and technical specifications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized gaming experiences
• Ensure platform security and prevent fraud
• Comply with regulatory requirements

We use collected information for the following purposes:

• Account Management: Creating and maintaining user accounts, authentication, and providing customer support
• Age Verification: Ensuring compliance with legal age requirements for gaming (18+ or 19+ depending on province)
• Platform Operation: Providing access to our social gaming platform and virtual currency systems
• Analytics and Improvement: Analyzing user behavior to improve our services and gaming experiences
• Communication: Sending important updates, security alerts, and customer support responses
• Legal Compliance: Meeting obligations under Canadian provincial gaming regulations and privacy laws
• Fraud Prevention: Detecting and preventing fraudulent activities and security threats
• Responsible Gaming: Monitoring for signs of problematic gaming behavior and providing appropriate interventions

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Legal Compliance: When required by Canadian law, regulation, or legal process
• Regulatory Authorities: With provincial gaming regulators as required for licensing compliance
• Service Providers: With trusted third-party service providers who assist in operating our platform (subject to strict confidentiality agreements)
• Safety and Security: When necessary to protect the rights, property, or safety of Keep-SocGames, our users, or others
• Business Transfers: In connection with any merger, sale of assets, or acquisition (with advance notice to users)
• Consent: With your explicit consent for specific purposes

Our platform is strictly for adults only. We do not knowingly collect personal information from individuals under the legal gaming age:

• 18+ in Quebec, Alberta, and Manitoba
• 19+ in all other Canadian provinces

If we discover that we have collected information from someone below the legal age, we will immediately delete such information. Parents or guardians who believe their child has provided us with personal information should contact us at help@keepsocgames.com.

Under Canadian privacy legislation, you have the following rights regarding your personal information:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing (where applicable)

To exercise these rights, contact us at help@keepsocgames.com. We will respond within 30 days of receiving your request.