Our Commitment to Responsible Gaming

Promoting safe, healthy, and enjoyable social gaming experiences

CRITICAL REMINDER

Social gaming should never be seen as a way to make money.

All games on our platform use virtual currency only. Virtual currency has no real-world value and cannot be exchanged for real money or prizes.

Responsible Gaming Guidelines

We believe that social gaming should be entertaining, relaxing, and enjoyable. Follow these guidelines to ensure your gaming remains positive:

Set a Budget

Determine how much you're comfortable spending on virtual currency for entertainment, and stick to it. Never spend more than you can afford.

Set Time Limits

Establish time boundaries for your gaming sessions. Use our built-in session reminders to help you track your time.

Never Chase Losses

Remember that all games are for entertainment. Don't try to "win back" virtual currency - it has no real value.

Take Regular Breaks

Step away from gaming regularly. Engage in other activities, spend time with friends and family, and maintain balance in your life.

Warning Signs

If you experience any of these signs, it may be time to take a break or seek help:

  • Spending more time gaming than planned
  • Feeling anxious or upset when not gaming
  • Gaming interfering with work, school, or relationships
  • Spending more money than budgeted on virtual currency
  • Lying about gaming activities
  • Using gaming to escape problems or negative feelings
  • Feeling the need to spend increasing amounts to feel satisfied

Self-Exclusion Options

If you need to take a break from gaming, we offer several self-exclusion options:

  • 24-hour cooling-off period: Temporarily suspend your account for 24 hours
  • 1-week break: Take a week away from gaming
  • 1-month break: Extended break for reflection and reset
  • Permanent self-exclusion: Permanently close your account

To initiate any self-exclusion option, contact our support team at help@keepsocgames.com

Available Tools & Resources

We provide various tools to help you maintain control over your gaming:

  • Purchase limits (daily, weekly, monthly)
  • Time-based session limits
  • Activity history and spending reports
  • Reality check reminders
  • Easy access to responsible gaming resources
  • Quick self-exclusion options

Professional Help Organizations

If you or someone you know needs help with gaming-related concerns, these organizations provide professional support:

Responsible Gambling Council

Website: responsiblegambling.org

Provides resources and support for responsible gaming practices across Canada.

Centre for Addiction and Mental Health

Website: camh.ca

Canada's largest mental health teaching hospital, offering support for various addictive behaviors.

Gambling Support BC

Toll-free: 1-888-795-6111

Website: bcresponsiblegambling.ca

Free, confidential support for British Columbia residents.

ConnexOntario

Toll-free: 1-866-531-2600

Website: connexontario.ca

Free, confidential health services information for Ontario residents.

Problem Gambling Helpline Ontario

Toll-free: 1-888-230-3505

24/7 confidential helpline for Ontario residents experiencing gambling problems.

Protecting Minors

Our platform is strictly for adults only:

  • Age verification is required for all accounts
  • 18+ in Quebec, Alberta, and Manitoba
  • 19+ in all other Canadian provinces
  • We use advanced age verification technology
  • Parental controls and information are available

Our Commitment

Keep-SocGames is committed to:

  • Providing clear information about our games and virtual currency
  • Offering effective tools for self-control and self-exclusion
  • Training our staff on responsible gaming practices
  • Working with recognized problem gambling organizations
  • Regular review and improvement of our responsible gaming measures
  • Transparent reporting of our responsible gaming efforts

Need Help?

If you have concerns about your gaming habits or need support, we're here to help:

Contact Our Support Team

Email: help@keepsocgames.com

Available 24/7 for confidential assistance

Self-Exclusion Request

Contact us immediately if you need to restrict your account access